Terms & Conditions

1 Acceptance of Terms

By accessing and using the Astradent website (the "Website"), including any content, features, or services offered on or through the Website, you ("User") agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and Astradent.

If you are accessing the Website on behalf of an organisation or another individual, you represent that you have the authority to bind that entity or person to these Terms.

2 About This Website

The Astradent website is operated by Dr. Shaik Osheena Fazeena, BDS, Fellowship in Aesthetic & Restorative Dentistry, practising as Resident Dental Doctor at Apollo Dental Clinic, Kottupuram, Chennai.

The Website is provided for the following purposes only:

• Providing general information about the dental practice, services offered, and the treating dentist
• Enabling prospective and existing patients to contact the clinic and request appointments
• Sharing educational blog content related to oral health and dentistry
• Facilitating initial appointment-booking assistance via an AI-powered chatbot

The Website does not provide clinical consultations, diagnoses, prescriptions, or any form of professional healthcare services online.

3 Medical Disclaimer

Always seek the advice of a qualified dental or medical professional with any questions you may have regarding a dental condition, symptoms, or treatment options. Never disregard professional advice or delay seeking it because of something you have read on this website.

If you believe you are experiencing a dental or medical emergency, please contact a qualified healthcare professional or emergency services immediately. Do not rely on this website or the AI chatbot in an emergency situation.

The information on this website reflects general best practices and the dentist's general expertise — it does not account for your individual medical history, current medications, or specific clinical circumstances, which can significantly affect the appropriateness of any dental treatment.

4 AI Chatbot — Use & Limitations

This website features an AI-powered chatbot ("the Bot") embedded via a third-party service. The Bot is designed and intended solely to assist with appointment booking and general queries about clinic services.

You acknowledge and agree that:

• The Bot is powered by artificial intelligence and may occasionally provide responses beyond its intended scope of appointment booking; such responses are not verified by a dental professional and should not be relied upon
• The Bot is not monitored in real time by Dr. Shaik Osheena Fazeena or any clinical staff
• No doctor-patient relationship is established through the use of the Bot or any other feature of this Website
• Responses from the Bot may be inaccurate, incomplete, or outdated
• You should consult a qualified dentist for any dental health concern, and not rely on the Bot for clinical decisions

Astradent expressly disclaims all liability for any harm, loss, or damage arising from your reliance on information provided by the AI chatbot.

5 Appointment Booking

Appointment requests made through the contact form or AI chatbot are subject to availability and confirmation by the clinic. Submitting an appointment request does not guarantee a confirmed appointment. All appointments are confirmed only upon direct communication from the clinic.

We reserve the right to reschedule or cancel appointments due to clinical emergencies, unforeseen circumstances, or any other reason, with reasonable notice where possible.

6 Intellectual Property

All content on this Website — including but not limited to text, blog articles, photographs, graphics, logos, the website design, and layout — is the property of Astradent or its respective owners and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from this Website without the prior written consent of Astradent.

You are permitted to print or download a single copy of content from this Website for your own personal, non-commercial reference use only.

7 Acceptable Use

By using this Website, you agree that you will not:

• Use the Website for any unlawful purpose or in violation of any applicable local, national, or international law or regulation
• Submit false, misleading, or fraudulent information through the contact form or chatbot
• Attempt to gain unauthorised access to any part of the Website, its servers, or any database connected to the Website
• Interfere with or disrupt the integrity or performance of the Website
• Use automated tools (bots, scrapers) to extract data from the Website without permission
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Transmit any material that is defamatory, offensive, harmful, or objectionable

8 Third-Party Links & Services

The Website may contain links to or embed content from third-party websites and services (including JotForm for the AI chatbot, Google Fonts, and Cloudflare CDN). These links and embeds are provided for your convenience only.

We have no control over the content, privacy practices, or availability of third-party websites or services. We do not endorse or make any representations about them. Accessing third-party websites is at your own risk and subject to their respective terms and privacy policies.

9 Limitation of Liability

To the fullest extent permitted by applicable law:

• Astradent and Dr. Shaik Osheena Fazeena shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this Website or its content
• We do not warrant that the Website will be available at all times, uninterrupted, or free from errors or viruses
• We expressly disclaim all liability for any reliance placed on information obtained through the AI chatbot or the Website's content, particularly any health-related information
• Our total liability to you for any claim arising out of or relating to these Terms or the Website shall not exceed INR 500 (five hundred rupees)

This limitation of liability applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.

10 Indemnification

You agree to indemnify, defend, and hold harmless Astradent, Dr. Shaik Osheena Fazeena, and their respective agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Website
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit through the Website

11 Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

Before initiating legal proceedings, we encourage you to contact us directly so that we can attempt to resolve the matter amicably.

12 Changes to These Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. When changes are made, we will update the effective date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

13 Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: